Register

FAQ

1. General information

  • Registration for free

    For participants the registration on the platform is free and non-binding. Simply use the "Register" menu item for it. You can also directly register on the webinar pages when signing in for an event. You are thus signed in for the respective event and can use your access data for all further visits on the platform.

  • The virtual classroom

    Point of view of participants

    Webinar room from participant's point of view

    Point of view of trainers

    Webinar room from trainer's point of view
  • Course offers

    The public event offer can be found under the menu item Webinars. Select categories and subcategories to find the right webinar for you. The search will show you matching seminars, videos and trainers. In addition you can contact the trainers, who will gladly offer expired online-seminars again.

  • Technical requirements

    In order to participate in a live-online seminar you only need a computer, a current browser with Flash plugin, an Internet connection (at least 6000 DSL line recommended) and speakers. We recommend using the Internet browser "Mozilla Firefox" or "Google Chrome" to use the platform. You do not need to install any additional software. For a free from problems entrance we recommend our System Check to be checked before the event.

  • Flash Player Settings

    Flash Player settings for Windows 8 / Internet Explorer 10

    Flash Player settings tutorial

    At the Overview page of the provider you can determine your currently installed version of Flash Player. There you can also find a link to the download center where you can download the latest version of Flash Player for your operating system.

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    Flash Player settings tutorial

    There are two ways to enter the virtual classroom with Internet Explorer 10 in a Windows 8 system.

    You can start the Internet Explorer either in the desktop mode by clicking on the corresponding tile and subsequently open the Internet Explorer. Or you can open the Internet Explorer in the tile mode where you can select the setting "view on the desktop" under "settings" (symbol of a wrench) after entering the desired room.

    2
    Flash Player settings tutorial

    In addition, the Compatibility View must be turned on in the Internet Explorer 10. For that, click on the icon of the torn document in the address bar.

    Note: The Compatibility View must be turned on in the Internet Explorer 10 in Windows 7 as well.

    3
    Flash Player settings tutorial

    On the website of Adobe you will find another description of the procedure.

    4

    Flash Player settings for Mac OS

    Flash Player settings tutorial

    At the Overview page of the provider you can determine your currently installed version of Flash Player. There you can also find a link to the download center where you can download the latest version of Flash Player for your operating system.

  • Change settings

    In your profile under "settings" you can configure various settings, such as change your displayed name in the virtual classroom, your time zone or your login data. Under the "Notifications" tab, select whether you want to receive notifications by e-mail. To unsubscribe, click "No". If you wish to receive no emails at all, place a tick in the box "blacklist".

  • Privacy

    If you are logged in you can change your profile visibility in your "settings" and choose options from "Public" to "Anonymous" separately for the platform and the virtual classroom.

    Note: In the tab "Access" you also have the opportunity to determine your name in the virtual classroom.

  • Delete account

    When you are logged in, you can delete your profile in your "settings". Thus your data will be completely deleted from our database. If an invoice to your profile is stored in our system or if you have outstanding webinars it is not possible to delete the associated accounts.

    Attention: Restoring a deleted account, including all data is not possible.

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2. For Participants

  • Accept an invitation

    To attend a webinar for which you have been invited to first of all open the link in the invitation e-mail that leads you directly to the webinar. Afterwards please follow the instructions, "How do I register for a webinar?"

  • "How do I register for a webinar?"

    On the webinar page you click on the "Participate" button or the "Book" button in case of a paid webinar. If the online seminar is offered on several dates, select your preferred date on the left side and simply book here. If you have not yet done this, please log in or register now. You will then see an overview of your desired online seminar. Here you select the desired payment method in case of a paid webinar and enter your billing address and your payment data. Check the information and confirm the terms and conditions. Now click on "Book free/Book with costs" to book this online seminar bindingly.

    After you have successfully booked the webinar, you will receive a confirmation by e-mail, in which the link to the webinar is provided. In addition, you will be shown the link to the booked webinar afterwards. Click on it to go directly to the webinar. Once your booking has been confirmed by the online trainer, you can enter the virtual classroom by clicking on "Enter" on the detail page of the webinar.

    Before entering the virtual classroom, you should remember to connect your headset or your speakers so you can listen to online trainer. We recommend that you undergo the System Check before you enter the webinar.

  • Where are all my booked webinars displayed?

    In order to enter a booked webinar you can go to the webinar page either directly via the link in your confirmation email or in your e-mail reminder. You can also find all your booked webinars in your account on edudip. Log in on the platform to go to your personal start page. There you will find your next five booked online seminars, your watchlist, your scheduled webinars and your watched webinars. Go to the tab "My Courses" to view the whole list.

  • Videos/Recordings

    The organiser of a webinar decides whether a recording of the event is created. For participants in a webinar the associated recording is always free. For other users the trainer can determine a price. Under "videos" you find the full range of recordings, the newest ones are always at the top.

    As a participant, you will find the option to watch the related video on the detail page of the webinar. If you are logged in, you will see the button "Watch the video". By clicking on it you will be forwarded to the media box. On the right side all recordings of this event are listed with an option to play it. Once viewed, you will find the video on the Homepage under "Watched videos".

    When it comes to videos free of charge every user can simply click "Watch the video" to access the media box. For paid recordings, you must first complete the payment process before you can press the button.

    Note: Purchased videos are available online at any time. They are not sent to you by DVD or the like.

  • Download webinar documents

    Go to the detail page of the webinar via the link in your confirmation email or via your start page. There you will find different tabs including the tab "Files". This tab lists the files that the trainer provides for participants to download. With one click you can download the desired document.

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We detected that your time zone is different from the preset time zone (CET).

Maybe your computer clock is set differently, or you are in a different time zone?

We have determined the following time zones as a suggestion for you:

Matching time zones

All time zones

Is your time zone is not listed?